Web Orders

Modified on Fri, 2 Feb at 4:41 PM

This section lists all of the web orders which have been downloaded to RMS and are awaiting picking and processing. With an order selected you can perform a task with the buttons at the bottom of the screen.


Order NameThe Shopify order name downloaded (Usually an order number)
Order DateThe date the order was created on Shopify
RMS Customer NameThe name of the RMS customer that the order is for
Shopify Billing NameThe name of the customer downloaded from Shopify
Order ValueThe total value of the order (Including shipping)
StatusIf the order has been picked or not
RiskIf the order is at risk of being fraudulent it will show a yellow icon


The RMS Customer and Shopify Billing Name can be different. The Shopify Billing Name is the name of the     customer as entered into the web order. When downloading web orders, it associates the order with the RMS customer which has a matching Account Number or Email Address.

Any cashier which needs to process web orders must have the permission to alter tax status in their RMS cashier rights. For more information about this, please contact your RMS support partner.




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