User Interface

Modified on Fri, 02 Feb 2024 at 04:34 PM


The status bar shows you the current sync status of the application.

When Idle (As above) or complete, you can Sync data.

Whilst data syncing is in progress, you will see a progress bar for each section of the sync that it has to perform. Each of these are detailed later in the user guide.



The log section of the screen shows you useful information about the sync process, allowing you to see exactly what is happening during data synchronisation.

If you double click an error in the log, it will show you the full details of the error, which can often be much more helpful when deducing the cause of the issue or warning.

If you need to send these log files to K3 for analysis, then use the Help > Send Logs menu.


Sync Section

This area lists the different Shopify fields which RMS can sync with. These make use of the field mappings which are defined in the configuration. At any time you can see what field is mapped to it by hovering the pointer over the field name.


To Shopify

This column allows you to pick which fields you want to update in Shopify when you press the Sync button. It will only update fields in Shopify which have a check in the box.

Cells which are shaded out are “required” fields that you can not toggle, so will always synchronise with Shopify.


From Shopify

This column allows you to synchronise data back from Shopify into RMS when you press the sync button. It is designed so that you can make the most of Shopify’s WYSIWYG editor and apply rich formatting to your product description and product pages.

Cells which are shaded out are “required” fields that you can not toggle, so will always synchronise with Shopify. 


Sync Buttons

When one of the relevant Sync buttons is pressed, data will be syncronised between RMS and Shopify in the direction that you choose. Only fields which have a check in the box will be synchronised.

They will only synchronise new or changed data.

Go To Webstore

This button takes you directly to the administration area of your Shopify web store. You will still need to log in using your registered username and password.


If you are using the Multiple Web Stores feature, the button will take you to the administration page of the webstore selected in the Sync drop down box. 

Choose Web Store

If you are using the Multiple Web Stores feature, then the Sync screen has a drop down box listing the web stores you have configured.

Pressing the Sync button will sync data for the web store selected in this box only.



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