How to change / reset your portal password

Modified on Thu, 12 Sep at 12:57 PM

TABLE OF CONTENTS

Change Your Password (if you're already logged in)

If you're logged in and want to change your password for any reason (e.g. you've been given a temporary password by K3 Support):


  1. Click on your profile picture/initial, and select "My profile"


  2.  Click on the "Change Password" button/tab (you'll be asked to enter your current password as well as your new one)




Password Reset Link (if you can't log in)

If you are already a registered user, you can reset your password by clicking on the "Forgot  your password?" link from the Login page.


The link is different depending on your language, but here's a direct link to the English version: https://support.k3btg.com/en/support/login



and the Danish link:  https://support.k3btg.com/da/support/login 



Password Reset Email

You will receive an email which looks like this (depending on language). Please check your spam/junk email if you do not receive it.



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